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MAJ Technologies

Case study · AI · Software

CraftGent: messaging that runs at scale

A messaging platform for agencies and businesses: campaign automation, templates and delivery at 100,000 messages a month.

Client
CraftGent
Published
8 April 2025
700+ businesses onboarded100,000+ messages per month99.5% delivery rate

Challenge

Agencies were juggling spreadsheets, manual sends and three different tools to run customer conversations for their clients. Nothing scaled, and nothing reported back.

What we built

A single platform: contact lists, message templates, scheduled campaigns and automated replies, with per-client workspaces and a live delivery dashboard. The queueing system absorbs spikes without dropping messages, and every send is tracked to delivery.

Result

700+ businesses now run their messaging on the platform, moving 100,000+ messages a month. Agencies replaced three tools with one, and can finally show their clients what was delivered, read and answered.

Stack

Next.jsTypeScriptBullMQPostgreSQLWhatsApp Business API
CraftGent: messaging that runs at scaleCraftGent: messaging that runs at scale

Tunis based. Working with Tunisia, the Gulf and Europe.

Tell us what you want to build. We reply within one business day.

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