Case study · Software
Blink Delivery: a delivery app that holds up
Customer app, courier app and merchant dashboard for a grocery delivery service: live tracking, dispatch and an offline mode that survives bad connections.
- Client
- Blink Delivery
- Published
- 20 March 2025
Challenge
A grocery delivery startup needed three apps that work together: customers ordering, couriers delivering, merchants managing stock. Delivery in Tunis means patchy connectivity: the app had to keep working when the network didn’t.
What we built
A customer app with a simple catalogue and live order tracking, a courier app with optimized routing and offline mode (orders queue locally and sync when the connection returns), and a merchant dashboard for products, pricing and dispatch.
One backend, one design system, three experiences, built and shipped in phases so the first district went live while the next was still being built.
Result
5,000+ orders processed with 99%+ crash-free sessions. Couriers stopped losing orders in tunnels and basements, and support stopped fielding “where is my order” calls: customers watch the courier approach in real time.
Stack
Tunis based. Working with Tunisia, the Gulf and Europe.
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